Support
Clear answers for independent minds
Practical detail for sole traders, Ltd directors and independent consultants managing their own reserves.
How do predictive models handle irregular freelance income?
Models weight your cashflow pattern alongside market data. You record expected invoices, gaps and retainers, and the system treats upcoming shortfalls as a constraint. When a lean period approaches, guidance favours liquidity and smaller allocation ranges rather than assuming steady monthly contributions.
What do community-verified public performance logs actually show?
Each log entry records the model version, date, risk score, predicted range, actual outcome and variance, plus a verification hash. The sequence is append-only, so the community can check consistency over time. It is evidence of method, not a promise of future returns.
How are tax set-asides and short-term runway protected?
You mark funds as protected — for example Self Assessment, VAT or three months of living costs. Those amounts are excluded from growth-oriented suggestions and assigned the lowest risk tolerance. If volatility rises, the system recommends preserving those buffers first.
What about data privacy and account control?
Access is read-only for analysis, encrypted in transit and at rest, and hosted with UK data residency principles. You decide what to connect, you approve any action, and you can disconnect or delete your profile whenever you choose.
How does pricing work during quiet months?
Plans are month-to-month with no lock-in, designed for project cycles. You can move to a lighter tier or pause during gaps and retain access to your logs and risk profile. Full terms are explained before you create an account.
